Cotoax - Notice history

All systems operational

Operational

Client Portal - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

Game Panel - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025
100% - uptime

Game Shield - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025
Operational

IP Info - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 99.926%Mar · 99.991%

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Jan 2025
Feb 2025
Mar 2025

Game Panel API - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

Store API - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025
Operational

Dedicated Server Rack AMS-01 - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025
Operational

NL - 01 - Athena - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

NL - 02 - Hermes - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

NL - 03 - Kronos - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025
Operational

NL - 01 - Zeus - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

NL - 02 - Poseidon - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

NL - 03 - Ares - Operational

100% - uptime
Jan 2025 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

Unable to join game server.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix and we are monitoring it.

API unresponsive
  • Resolved
    Resolved

    The services seem stable again.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2025

Firewall adjustment
  • Completed
    February 20, 2025 at 8:00 PM
    Completed
    February 20, 2025 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    February 20, 2025 at 6:00 PM
    In progress
    February 20, 2025 at 6:00 PM
    Maintenance is now in progress
  • Planned
    February 20, 2025 at 6:00 PM
    Planned
    February 20, 2025 at 6:00 PM

    We would like to inform you that we will be conducting scheduled maintenance to enhance our system's resilience against DDoS attacks. This maintenance is essential to adjust our overall mitigation profile and address any issues caused by ongoing attack vectors.

    Maintenance Details:

    • Duration: Approximately 2 hours

    • Start Time: 18:00 on February 20, 2025

    • End Time: 20:00 on February 20, 2025

    During this maintenance window, you may experience intermittent service disruptions. We appreciate your understanding and patience as we work to improve our system's security and performance. If you have any questions or concerns, please feel free to reach out to our support team.

Connection Cut
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We monitoring the situation, but it seems to be stable again.

  • Identified
    Identified

    Starting around 17:10 (GMT+1) the DE-CIX connection is being hit, which causes connection drops. We connected the people at DE-CIX and they are looking into it.

API Maintenance
  • Completed
    February 14, 2025 at 2:45 AM
    Completed
    February 14, 2025 at 2:45 AM
    Maintenance has completed successfully.
  • In progress
    February 14, 2025 at 2:00 AM
    In progress
    February 14, 2025 at 2:00 AM
    We are planning for a scheduled maintenance during that time.
Protection
  • Completed
    February 12, 2025 at 8:00 PM
    Completed
    February 12, 2025 at 8:00 PM
    Maintenance has completed successfully
  • In progress
    February 12, 2025 at 7:00 PM
    In progress
    February 12, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    February 12, 2025 at 7:00 PM
    Planned
    February 12, 2025 at 7:00 PM

    We are planning to re-do the protection layout on this node to prevent future issues with (D)DoS attacks.

Server Upgrade
  • Completed
    February 11, 2025 at 3:43 PM
    Completed
    February 11, 2025 at 3:43 PM

    We have completed the maintenance.

  • In progress
    February 11, 2025 at 3:30 PM
    In progress
    February 11, 2025 at 3:30 PM
    Maintenance is now in progress
  • Planned
    February 11, 2025 at 3:30 PM
    Planned
    February 11, 2025 at 3:30 PM

    We will be moving a part of the API to a different server.
    We expect a short drop of traffic, while this happens.

Jan 2025

DNS Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Datacenter Migration
  • Completed
    January 29, 2025 at 11:00 PM
    Completed
    January 29, 2025 at 11:00 PM

    Our upstream provider will be relocating data centers, and during this transition, all services will be temporarily unavailable.

Jan 2025 to Mar 2025

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